Environment
Novell ZENworks 10 Configuration Management with Support Pack 2 - 10.2
Resolution
Upgrading an existing ZCM 10 Server
You must be running ZCM 10.2 on all your ZCM servers, and have 10.2 marked "baselined" before attempting to apply the 10.2.1 update:
You must be running ZCM 10.2 on all your ZCM servers, and have 10.2 marked "baselined" before attempting to apply the 10.2.1 update:
- The preferred method to obtain this update is to use online System Updates: see section III in the online document "ZENworks 10 Configuration Management System Administration Reference", entitled "ZENworks System Updates".
- If you cannot use online System Updates, and need to import the update manually, you can download a zip file containing the update. See "ZCM 10.2.1 upgrade manual import file" at https://download.novell.com/patch/finder
10.2.1 contains fixes since 10.2, and Novell recommends that updates prior to 10.2 are deleted, since they are no longer required: to do so from the ZENworks Control Center, select "Configuration "> "System Updates " then select the previous updates (such as 10.1, 10.1.1, 10.1.2a and 10.1.3), then select "Action "> "Delete Update ". If the earlier updates in the list are not deleted, then any new servers installed after this time, and servers upgrading from earlier versions, may have these updates applied unnecessarily. The deletion can take place before, or after, applying 10.2.1. Please note: after deleting these updates, if you perform a "check for updates", they will return in your list of updates, but because they are not downloaded or assigned to any devices at that point, they will not interfere with future updates.
In order to upgrade the agent on your workstations, they must be running version 10.0.3 or later, it is not necessary to upgrade all agents to 10.1 or higher before applying this update. If you have any agents running 10.1.3 or earlier versions, it is necessary to have "Support Pack 2 for ZCM (10.2) " available in your list of System Updates, as that is required to upgrade the agents to 10.2, before they are upgraded to 10.2.1 as a separate process.
Novell recommends that you upgrade servers first, before workstations. This ensures that in the event of an unsuccessful server upgrade, that workstations with a newer version of the software are not contacting servers with an older version.
If you are running a Windows server, and you have moved your content-repo to a new location, ensure you read TID 7004301"After upgrading to ZCM 10.2.1, Mount Points for content-repo may be lost" before attempting this update |
Version Information:
Windows: %ZENWORKS_HOME%\version.txt = 10.2.1.34731
Linux: /etc/opt/novell/zenworks/version.txt = 10.2.1.34731
To verify that a device has been updated to 10.2, check the following versions and/or msi/rpm on the managed devices:
ZENworks Configuration Management Version | 10.2.1.34693 |
ZENworks Asset Management Version | 10.2.1.33465 |
ZENworks Patch Management Version | 10.2.1.1000 |
ZENworks Agent Version | 10.2.1.34731 |
Modules
CASA.msi
CASA.x86_64.msi
CasaAuthTokenServer.msi
novell-proxydhcp-10.2.1.32627.msi
novell-tftp-10.2.1.32627.msi
novell-zenworks-actions-10.2.1.30006.msi
novell-zenworks-actions-langs-client-10.2.1.33467.msi
novell-zenworks-actionhandlers-10.2.1.30021.msi
novell-zenworks-actionhandlers-lang-10.2.1.30021.msi
novell-zenworks-actionutils-10.2.1.24095.msi
novell-zenworks-addon-image-server-10.2.1.33465.msi
novell-zenworks-addon-image-langs-server-10.2.1.33465.msi
novell-zenworks-agent-help-10.2.1.30015.msi
novell-zenworks-asset-management-server-10.2.1.33465.msi
novell-zenworks-asset-management-langs-server-10.2.1.33465.msi
novell-zenworks-assetmanagementmodule-10.2.1.33626.msi
novell-zenworks-assetmanagementmodule-langs-client-10.2.1.33467.msi
novell-zenworks-bundle-10.2.1.31873.msi
novell-zenworks-bundle-langs-client-10.2.1.33467.msi
novell-zenworks-bundles-server-10.2.1.33465.msi
novell-zenworks-bundles-langs-server-10.2.1.33465.msi
novell-zenworks-certificate-authority-server-10.2.1.33465.msi
novell-zenworks-certificate-authority-langs-server-10.2.1.33465.msi
novell-zenworks-configure-server-10.2.1.34214.msi
novell-zenworks-configure-langs-server-10.2.1.33465.msi
novell-zenworks-content-distribution-point-10.2.1.31229.msi
novell-zenworks-content-distribution-point-langs-client-10.2.1.33467.msi
novell-zenworks-core-server-10.2.1.34693.msi
novell-zenworks-core-langs-server-10.2.1.33465.msi
novell-zenworks-discovery-server-10.2.1.33465.msi
novell-zenworks-discovery-langs-server-10.2.1.33465.msi
novell-zenworks-deployment-server-10.2.1.34693.msi
novell-zenworks-deployment-langs-server-10.2.1.33465.msi
novell-zenworks-extnlibraries-10.2.1.24130.msi
novell-zenworks-extnlibraries-lang-10.2.1.24130.msi
novell-zenworks-grouppolicyhelper-10.2.1.32738.msi
novell-zenworks-image-management-10.2.1.22971.msi
novell-zenworks-imaging-server-10.2.1.28204.msi
novell-zenworks-inventory-10.2.1.32826.msi
novell-zenworks-inventory-langs-client-10.2.1.33467.msi
novell-zenworks-inventory-server-10.2.1.33465.msi
novell-zenworks-inventory-langs-server-10.2.1.33465.msi
novell-zenworks-java-utilities-server-10.2.1.33465.msi
novell-zenworks-java-utilities-langs-server-10.2.1.33465.msi
novell-zenworks-managed-devices-server-10.2.1.33465.msi
novell-zenworks-managed-devices-langs-server-10.2.1.33465.msi
novell-zenworks-patch-10.2.1.25717.msi
novell-zenworks-patch-management-agent-10.2.1.1000.msi
novell-zenworks-patch-management-server-10.2.1.1000.msi
novell-zenworks-policy-10.2.1.27420.msi
novell-zenworks-policy-langs-client-10.2.1.33467.msi
novell-zenworks-policies-server-10.2.1.33465.msi
novell-zenworks-policies-langs-server-10.2.1.33465.msi
novell-zenworks-policyhandlers-10.2.1.33539.msi
novell-zenworks-policyhandlers-lang-10.2.1.21797.msi
novell-zenworks-policylibraries-10.2.1.21797.msi
novell-zenworks-pre_pkg-10.2.1.33465.msi
novell-zenworks-preboot-langs-server-10.2.1.33465.msi
novell-zenworks-preboot-server-10.2.1.33465.msi
novell-zenworks-primary-agent-10.2.1.34421.msi
novell-zenworks-primary-agent-langs-client-10.2.1.33467.msi
novell-zenworks-pxeclientfiles-10.2.1.32627.msi
novell-zenworks-remotemanagement-10.2.1.32666.msi
novell-zenworks-remotemanagement-langs-client-10.2.1.33467.msi
novell-zenworks-remote-management-server-10.2.1.33465.msi
novell-zenworks-remote-management-langs-server-10.2.1.33465.msi
novell-zenworks-reports-server-10.2.1.34214.msi
novell-zenworks-reports-langs-server-10.2.1.33465.msi
novell-zenworks-rm-md-core-10.2.1.32062.msi
novell-zenworks-rm-md-core-10.2.1.32062.x86_64.msi
novell-zenworks-rm-repeater-10.2.1.24493.msi
novell-zenworks-rm-viewer-10.2.1.32062.msi
novell-zenworks-rm-server-10.2.1.32062.msi
novell-zenworks-status-collection-point-10.2.1.22350.msi
novell-zenworks-status-collection-point-langs-client-10.2.1.33467.msi
novell-zenworks-system-update-10.2.1.32066.msi
novell-zenworks-system-update-server-10.2.1.34646.msi
novell-zenworks-system-update-langs-server-10.2.1.33465.msi
novell-zenworks-temp-extras-server-10.2.1.34617.msi
novell-zenworks-temp-extras-langs-server-10.2.1.33465.msi
novell-zenworks-thirdpartyimagingutils-10.2.1.32627.msi
novell-zenworks-umia-10.2.1.32826.msi
novell-zenworks-uninstall-10.2.1.33465.msi
novell-zenworks-usermanagement-10.2.1.33461.msi
novell-zenworks-usermanagement-langs-client-10.2.1.33467.msi
novell-zenworks-usermanagement-10.2.1.33461.x86_64.msi
novell-zenworks-usermanagement-langs-client-10.2.1.33467.x86_64.msi
novell-zenworks-version-primary-server-10.2.1.34693.msi
novell-zenworks-windows-desktop-10.2.1.33463.msi
novell-zenworks-windows-desktop-langs-client-10.2.1.33467.msi
novell-zenworks-windows-desktop-langs-client-10.2.1.33467.x86_64.msi
novell-zenworks-winproxy-10.2.1.33370.msi
novell-zenworks-WinProxy-langs-client-10.2.1.33467.msi
novell-zenworks-xplat-pre-agent-10.2.1.32192.msi
novell-zenworks-zcm-server-10.2.1.33465.msi
novell-zenworks-zcm-langs-server-10.2.1.33465.msi
novell-zenworks-zencore-agent-10.2.1.31891.msi
novell-zenworks-zencore-agent-langs-client-10.2.1.33467.msi
novell-zenworks-zennotifyicon-10.2.1.22803.msi
novell-zenworks-zennotifyicon-langs-client-10.2.1.33467.msi
novell-zenworks-zisdservice-10.2.1.32627.msi
novell-zenworks-ziswin-10.2.1.32627.msi
novell-zenworks-zmediacreator-10.2.1.32627.msi
novell-zenworks-zmgbootcd-10.2.1.32627.msi
novell-zenworks-zmgexplorer-10.2.1.32627.msi
novell-zenworks-zmgmcast-10.2.1.32627.msi
novell-zenworks-zmgpolicy-10.2.1.32627.msi
novell-zenworks-zmgservices-10.2.1.32627.msi
novell-zenworks-zmgupdate-10.2.1.32627.msi
novell-zenworks-znews-server-10.2.1.33465.msi
novell-zenworks-znews-langs-server-10.2.1.33465.msi
novell-zenworks-version-10.2.1.34731.msi
CASA_auth_token_jaas_support-1.7.1605-0.noarch.rpm
CASA_auth_token_svc-1.7.1605-0.noarch.rpm
novell-proxydhcp-10.2.1-32627.i586.rpm
novell-tftp-10.2.1-32627.i586.rpm
novell-zenworks-actions-10.2.1-30006.noarch.rpm
novell-zenworks-addon-image-server-10.2.1-33465.noarch.rpm
novell-zenworks-addon-image-langs-server-10.2.1-33465.noarch.rpm
novell-zenworks-asset-management-server-10.2.1-33465.noarch.rpm
novell-zenworks-asset-management-langs-server-10.2.1-33465.noarch.rpm
novell-zenworks-bundle-10.2.1-31873.noarch.rpm
novell-zenworks-bundles-server-10.2.1-33465.noarch.rpm
novell-zenworks-bundles-langs-server-10.2.1-33465.noarch.rpm
novell-zenworks-certificate-authority-server-10.2.1-33465.noarch.rpm
novell-zenworks-certificate-authority-langs-server-10.2.1-33465.noarch.rpm
novell-zenworks-configure-server-10.2.1.34436-34436.noarch.rpm
novell-zenworks-configure-langs-server-10.2.1-33465.noarch.rpm
novell-zenworks-core-server-10.2.1-34693.noarch.rpm
novell-zenworks-core-langs-server-10.2.1-33465.noarch.rpm
novell-zenworks-discovery-server-10.2.1-33465.noarch.rpm
novell-zenworks-discovery-langs-server-10.2.1-33465.noarch.rpm
novell-zenworks-deployment-server-10.2.1-34693.noarch.rpm
novell-zenworks-deployment-langs-server-10.2.1-33465.noarch.rpm
novell-zenworks-inventory-server-10.2.1-33465.noarch.rpm
novell-zenworks-inventory-langs-server-10.2.1-33465.noarch.rpm
novell-zenworks-java-utilities-server-10.2.1-33465.noarch.rpm
novell-zenworks-java-utilities-langs-server-10.2.1-33465.noarch.rpm
novell-zenworks-managed-devices-server-10.2.1-33465.noarch.rpm
novell-zenworks-managed-devices-langs-server-10.2.1-33465.noarch.rpm
novell-zenworks-patch-management-10.2.1-1000.noarch.rpm
novell-zenworks-policies-server-10.2.1-33465.noarch.rpm
novell-zenworks-policies-langs-server-10.2.1-33465.noarch.rpm
novell-zenworks-policy-10.2.1-27420.noarch.rpm
novell-zenworks-preboot-langs-server-10.2.1-33465.noarch.rpm
novell-zenworks-preboot-server-10.2.1-33465.noarch.rpm
novell-zenworks-pre_pkg-10.2.1-33465.noarch.rpm
novell-zenworks-primary-agent-10.2.1-31704.noarch.rpm
novell-zenworks-remote-management-server-10.2.1-33465.noarch.rpm
novell-zenworks-remote-management-langs-server-10.2.1-33465.noarch.rpm
novell-zenworks-reports-server-10.2.1-34436.noarch.rpm
novell-zenworks-reports-langs-server-10.2.1-33465.noarch.rpm
novell-zenworks-system-update-10.2.1.5432-32066.noarch.rpm
novell-zenworks-system-update-server-10.2.1-34646.noarch.rpm
novell-zenworks-system-update-langs-server-10.2.1-33465.noarch.rpm
novell-zenworks-temp-extras-server-10.2.1-34617.noarch.rpm
novell-zenworks-temp-extras-langs-server-10.2.1-33465.noarch.rpm
novell-zenworks-thirdpartyimagingutils-10.2.1-32627.i586.rpm
novell-zenworks-uninstall-10.2.1-33465.noarch.rpm
novell-zenworks-version-primary-server-10.2.1-34693.noarch.rpm
novell-zenworks-xplat-content-distribution-10.2.1-32192.noarch.rpm
novell-zenworks-xplat-content-distribution-langs-10.2.1-32192.noarch.rpm
novell-zenworks-xplat-equinox-runtime-10.2.1-32192.noarch.rpm
novell-zenworks-xplat-imaging-server-10.2.1-32192.noarch.rpm
novell-zenworks-xplat-pre-agent-10.2.1-32192.noarch.rpm
novell-zenworks-xplat-primary-agent-10.2.1-32192.noarch.rpm
novell-zenworks-xplat-satellite-server-langs-10.2.1-32192.noarch.rpm
novell-zenworks-xplat-ss-configuration-10.2.1-32192.noarch.rpm
novell-zenworks-xplat-ss-uninstall-10.2.1-32192.noarch.rpm
novell-zenworks-xplat-status-collection-10.2.1-32192.noarch.rpm
novell-zenworks-xplat-status-collection-langs-10.2.1-32192.noarch.rpm
novell-zenworks-xplat-system-update-10.2.1-32192.noarch.rpm
novell-zenworks-xplat-zencore-agent-10.2.1-32192.noarch.rpm
novell-zenworks-xplat-zmd-runtime-deps-10.2.1-32192.noarch.rpm
novell-zenworks-zcm-server-10.2.1-33465.noarch.rpm
novell-zenworks-zcm-langs-server-10.2.1-33465.noarch.rpm
novell-zenworks-zencore-agent-10.2.1-31891.noarch.rpm
novell-zenworks-zmediacreator-10.2.1-32627.i586.rpm
novell-zenworks-zmgbootcd-10.2.1-32627.i586.rpm
novell-zenworks-zmgexplorer-10.2.1-32627.i586.rpm
novell-zenworks-zmglibs-10.2.1-32627.i586.rpm
novell-zenworks-zmgservices-10.2.1-32627.i586.rpm
novell-zenworks-zmgmcast-10.2.1-32627.i586.rpm
novell-zenworks-zmgpolicy-10.2.1-32627.i586.rpm
novell-zenworks-zmgpxeclientfiles-10.2.1-32627.i586.rpm
novell-zenworks-zmgupdate-10.2.1-32627.i586.rpm
novell-zenworks-zmgweb-10.2.1-32627.i586.rpm
novell-zenworks-znews-server-10.2.1-33465.noarch.rpm
novell-zenworks-znews-langs-server-10.2.1-33465.noarch.rpm
novell-zenworks-version-10.2.1-34731.noarch.rpm
Fixes:
TID 7001671 - ZCM 10 is unable to update certain HKCU registry keys
TID 7002214 - ZCM 10.x.x Gina chaining / Passthrough authentication fails with VMWare VDM / VDI WSGINA.DLL
TID 7002439 - "Copy if Newer" does not work for network files
TID 7002640 - Cannot use (default) registry value in System Requirements
TID 7002881 - zman does not save system variables when copying or exporting bundles
TID 7002939 - Removal of ZCM Agent on Windows Satellite does not remove Imaging services
TID 7003206 - IE recognition being reported multiple times
TID 7003224 - ZCM File Distribution Action does not update locked file
TID 7003274 - Random Errors deleting some objects from Oracle database using ZCC
TID 7003276 - Non-SuperAdmin Unable to Create Add-On Image
TID 7003330 - Sybase to Oracle migrating fails to port on large data tables.
TID 7003368 - Errors creating ZENworks Imaging partition
TID 7003451 - ZCM 10.2 schema upgrade failures and missing elements in the ZCC.
TID 7003470 - [All] folder is not removed until first refresh
TID 7003492 - Invalid GMT offsets displayed on bundle properties
TID 7003529 - Action fails if the Action Name contains colon (:), backslash(\) or forward slash (/)
TID 7003530 - ZCM 10.x.x Login to User Source is successful (no error to the screen) but ZICON Properties reports the user is not logged-in
TID 7003536 - Backslash "escape" character from registry export files are not handled
TID 7003540 - Error: Unable to perform the action. The bundles of type Patch Bundle are disabled
TID 7003550 - ZCM Application Window does not save size/position on Windows shutdown
TID 7003627 - ActionMan.NoResultsFile error
TID 7003700 - ZCM 10.1.x Cached Login with DLU user (non-Volatile) fails on Swedish Windows 2000 machines
TID 7003701 - ZCM 10.1.x Unhandled exception during registration when the device is not found
TID 7003872 - All user assignments to roles removed after ZRSUninstall
TID 7003885 - ZCM 10 Can't save Role after edit
TID 7003904 - Unable to Register New Devices: "Unexpected server result: server code: -37"
TID 7003905 - Invalid characters for non-English zac zeninfo output
TID 7003910 - Random failure to Remote Control workstation from ZCC
TID 7003917 - Applications migrated to ZCM bundles have no system requirements
TID 7003918 - ZCM10 Preboot Services Crashes imaging ZDM7 Devices
TID 7003922 - Quick task port unavailable when firewall service is set to manual
TID 7003931 - Scans of Inventory Only agents are not completing within a scheduled cycle
TID 7004085 - When an adapter's IP address changes, Inventory adds new address, but does not remove old address
TID 7004086 - Cannot load Imaging on Acer Laptop Travelmate 6293
TID 7004181 - ZCM Agent does not function correctly until first logout/login following install
TID 7004182 - ZCM bundle load balancing fails on Citrix Farm
TID 7004183 - Content for System Update remains on Satellite server after System Update is removed from ZCC
TID 7004222 - Volatile user caching does not work for "named" users
TID 7004264 - Unable to fully import ini file containing character ";"
TID 7004263 - Using "set as default" option in printer policy removes all printers even the one being installed
TID 7004271 - Error: "Bundle Knowledge Base Files [3.6.A.6.16] is still being packaged on the server."
TID 7004262 - Not able to add more than 111 closest server rules.
TID 7004261 - Cache filling up on satellite servers
TID 7004322 - ZCC very slow on calendar popup
TID 7004260 - "Many Upload Failures count=23 – uploading:"
TID 7004242 - "Install Directory": Destination directory shows incorrectly when Linux server is used
TID 7004265 - SU Error: Storing a file in the cache failed"None of the source locations could be found"
TID 7004259 - Some users are not able to login to zone
TID 7004258 - Unable to update to 10.2
TID 7004257 - Non-existing satellite server information cannot be removed from ZCC
TID 7004281 - ZCM not cleaning up LDAP connection table
TID 7004305 - Cannot collect CDF data from HKEY_Current_User when run in Invisible Mode
TID 7004280 - Oracle migration fails on orphaned entry in the zAdminRole table
TID 7004304 - "Run Script" action fails when using "no wait" option
TID 7004303 - Remote Management shows more than one device for a user, even though they are only logged into one
TID 7004302 - Cannot collect Inventory data if "First Scan" is disabled
TID 7004279 - User source is not sorted after adding new container
TID 7004255 - Unable to remote control a workstation after the device goes into standby mode
TID 7004256 - The zStatusEvent and zObjectInfo tables may grow extremely large over time
TID 7004321 - Can't use ZENworks Migration to migrate associations to Organization Container
TID 7004254 - ZEN Migration Utility log files are inaccurate
TID 7004253 - Running Deployment Task gets set to inactive when Details edited
TID 7004252 - Original Date and time are not kept when uploaded to content repo
TID 7004318 - ZENworksUninstall leaves some client registry settings
TID 7004319 - Stopping or Restarting ZENworks Agent Service on Satellite causes invalid Port 80 Listener, must reboot for services to work
TID 7004323 - ZENworks Migration Tool slow with many Associations
TID 7004397 - Imported AD Group Policies show successfully applied but are not enforced on managed device
TID 7004249 - "Failed to bind data to grid" received when browsing Users folder
TID 7004394 - Some high resolution ico files cannot be set as an icon for a bundle
TID 7004368 - Many log files in ExternalStore folder after device is retired
TID 7004367 - Unable to add "Non-detectable IP Addresses"
TID 7004366 - "File Removal" action gives warning message if file to be deleted does not exist
TID 7004497 - Content Replication takes several days to complete
TID 7004494 - Administrator's Group Policy not applying when logged in after a normal DLU account
TID 7003368 - Errors creating ZENworks Imaging partition
TID 7004538 - Patches get uninstalled after a Patch Management assignment bundle is disabled or deleted
TID 7004539 - Devices with Inventory-Only agent may not display the correct IP address when multiple NICs are present
TID 7004540 - ZCM 10: some patches do not get deployed reliably
TID 7004541 - Managed device cannot access bundles 2Gb or larger from a Linux satellite server
TID 7004545 - Automatic login to ZCM using Novell Secure Login does not work with ZCM 10.2
TID 7004618 - Finish page in the Specify Content Wizard takes over 10 minutes to load
TID 7003454 - Cannot download patches through a proxy since upgrading to ZCM 10.2
TID 7004711 - Upcoming Events snapshot does not show date-specific schedules
TID 7004707 - Authentication fails upon login when the SBGINA.DLL is the primary gina
TID 7004655 - Inventory only agents unable to upload inventory to a ZCM server configured with non-standard ports
TID 7005081 - ZCM Pass-through authentication is not working with Novell IDM client extension
TID 7005036 - ZCM 10.2 DLU policy creates a new local user profile on every login
TID 7005120 - ZENworks 10 Asset Management Migration Utility fails on some non-English Operating Systems
TID 7005283 - 100% CPU Utilization on SQL Server
TID 7005688 - Not Possible to Set a Satellite Content Replication Schedule of 0
TID 7006160 - User Group Policy errors on initial boot, "Path for the group policy content is null"
TID 7006410 - ZCC allows administrator to move inventoried devices into managed device structure
TID 7006304 - Context of users not sorted when browsing user source
Fixes (TID Pending):
Bug 417963 Remote Control doesn't put the right wallpaper back if set through Policy
Bug 483437 changing the Deployment schedule from “No Schedule� to “Now� an new type “Event� is shown
Bug 486901 On a TS, the Handler Cache Directory is growing in size
Bug 493224 Unable to remove/disable ZCM Server IP Address that is not needed or desired to be used
Bug 499563 Discovery deployment taks with cvs file shows inconsistent dns name for devices
Bug 501650 User unable to authenticate - workaround is to delete user in eDir and recreate
Bug 504072 Registry Bundle search for value or key fails
Bug 505262 Devices have the GUID the same as the 'Serial Number'
Bug 508098 using NALwin.exe with parameters as the shell, will break the event ZENWorks login
Bug 509546 migrated application, where shortcuts have German characters,will fail when the bundle is started
Bug 512532 Action Zenworks Image, field Server Object can't use IP address
Bug 513205 Severe Slowdown Accessing Bundle Content Within the ZCC
Bug 514369 after update to 10.2 devices are not getting imported automatically
Bug 516778 Bundle requirement to check existence of network file fails on user login schedule
Bug 519869 Not able to migrate associations with non-English language
Bug 520113 Error reported multiple times for wrongly entered user source in Migration Utility.
Additional Information
For a cumulative list of fixes for ZENworks 10, see TID 3486285 - Updates to ZENworks 10 Configuration Management .