ZCM 10.x.x Login to User Source is successful (no error to the screen) but ZICON Properties reports the user is not logged-in

  • Document ID:7003530
  • Creation Date:15-Jun-2009
  • Modified Date:27-Apr-2012
    • Micro Focus Products:
      ZENworks Configuration Management

Environment

Novell ZENworks 10 Configuration Management with Support Pack 1 - 10.1
Novell ZENworks 10 Configuration Management with Support Pack 2 - 10.2
3rd Party Operating Systems and Products -- Microsoft Windows 2008 Server (W2K8)

Situation

Login to a User Source is successful, no reported errors.
User is randomly not logged in after the desktop becomes available (right-click on ZICON, select Properties, upper right-hand corner should display the user that should be logged-in).

Resolution

 This is fixed in version 10.2.2 - see KB 7004803 "ZENworks 10 Configuration Management 10.2.2 - update information and list of fixes" which can be found at https://www.novell.com/support