Cannot load Imaging on Acer Laptop Travelmate 6293

  • 7004086
  • 04-Aug-2009
  • 27-Apr-2012

Environment

Novell ZENworks 10 Configuration Management with Support Pack 2 - 10.2 Imaging

Situation

The imaging boot process appears to freeze on Acer Laptop Travelmate 6293, with a blank screen

Resolution

This is fixed in version 10.2.1 - see KB 7003766 "ZENworks 10 Configuration Management 10.2.1 - update information and list of fixes" which can be found at https://www.novell.com/support

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