Cannot load Imaging on Acer Laptop Travelmate 6293

Document ID:7004086
Creation Date:04-Aug-2009
Modified Date:27-Apr-2012
- Micro Focus Products:
  ZENworks Configuration Management

Environment

Novell ZENworks 10 Configuration Management with Support Pack 2 - 10.2 Imaging

Situation

The imaging boot process appears to freeze on Acer Laptop Travelmate 6293, with a blank screen

Resolution

This is fixed in version 10.2.1 - see KB 7003766 "ZENworks 10 Configuration Management 10.2.1 - update information and list of fixes" which can be found at https://www.novell.com/support