Using "set as default" option in printer policy removes all printers even the one being installed

  • 7004263
  • 20-Aug-2009
  • 27-Apr-2012

Environment

Novell ZENworks 10 Configuration Management with Support Pack 2 - 10.2 Policies

Situation

Using "set as default" option in printer policy removes all printers even the one being installed

ERROR:

"[ERROR] [06/08/2009 07:58:54.616] [1352] [ZenworksWindowsService]
[38] [<user.name>] [printer policy]
[POLICYHANDLERS.PrinterPolicy.SetDefaultSettingsFailiure] [Failed to set
preferences for printer  Details are Printer  does not exist.] [Printer  does
not exist] [null]"

Resolution

This is fixed in version 10.2.1 - see KB 7003766 "ZENworks 10 Configuration Management 10.2.1 - update information and list of fixes" which can be found at https://www.novell.com/support

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