Unable to Register New Devices: "Unexpected server result: server code: -37"

  • 7003904
  • 17-Jul-2009
  • 27-Apr-2012

Environment

Novell ZENworks 10 Configuration Management with Support Pack 2 - 10.2

Situation

When attempting to register a device, the following error is returned:
 
"Unable to register with the server at http://<server>. Unexpected server
result: server code: -37. server message Newer agent version than server
version agentVersion: 10.x.x serverVersion:"
 

Resolution

This is fixed in version 10.2.1 - see KB 7003766 "ZENworks 10 Configuration Management 10.2.1 - update information and list of fixes" which can be found at https://www.novell.com/support

Workaround:
Restarting the server will restore the registering functionality temporarily.

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