Environment
Novell ZENworks 10 Configuration Management with Support Pack 2 - 10.2 Inventory
Situation
Scans of Inventory Only agents are not completing within a scheduled cycle: loader-messages.log file shows that the Inventory Only agent loads are taking up to an hour to load in an inventory output file.
Resolution
This is fixed in version 10.2.1 - see KB 7003766 "ZENworks 10
Configuration Management 10.2.1 - update information and list of fixes"
which can be found at https://www.novell.com/support