ZCM 10.2 DLU policy creates a new local user profile on every login

  • 7005036
  • 16-Dec-2009
  • 30-Apr-2012

Environment

Novell ZENworks 10 Configuration Management with Support Pack 2 - 10.2
Microsoft Windows XP Professional Windows XP Professional Support Pack 3

Situation

When Logging into an XP workstation with a Dynamic Local User (DLU) policy where "Use the credential specified below (Always volatile)" is selected and provides the user credentials, a new user profile directory is created on each login.
This happens whether the user logs off then logs back on, or if they shutdown and restart.
An example of the new user profiles created would be as follows:
User
User.WS
User.WS.000
User.WS.001
User.WS.002
User.WS.003

Resolution

This is fixed in version 10.2.1 - see TID 7003766"ZENworks 10 Configuration Management 10.2.1 - update information and list of fixes" which can be found at https://www.novell.com/support

Workaround: If the DLU policy is configured to use "Use user source credentials" the directory does not get created on each login.

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