Environment
Novell ZENworks 10 Configuration Management with Support Pack 2 - 10.2
Situation
The Preboot service on a ZCM10 server is crashing when it attempts to image a device with the ZDM 7 agent installed.
Resolution
This is fixed in version 10.2.1 - see KB 7003766 "ZENworks 10 Configuration Management 10.2.1 - update information and list of fixes" which can be found at https://www.novell.com/support