Unable to remote control a workstation after the device goes into standby mode.

  • Document ID:7004255
  • Creation Date:20-Aug-2009
  • Modified Date:27-Apr-2012
    • Micro Focus Products:
      ZENworks Configuration Management

Environment

Novell ZENworks 10 Configuration Management with Support Pack 2 - 10.2 Remote Management

Situation

Device coming out of standby mode cannot be remote controlled.

Fail to remote control workstation.

Resolution

This is fixed in version 10.2.1 - see KB 7003766 "ZENworks 10 Configuration Management 10.2.1 - update information and list of fixes" which can be found at https://www.novell.com/support