"Failed to bind data to grid" received when browsing Users folder

  • 7004249
  • 20-Aug-2009
  • 27-Apr-2012

Environment

ZENworks Configuration Management 10.2

Situation

Unable to browse an specific container stored on eDirectory user source:
Exception Info:
13 Jul 2009 13:40:38 Class....... java.lang.NullPointerException
13 Jul 2009 13:40:38 Message..... null
13 Jul 2009 13:40:38 Logged at... Messages............313
13 Jul 2009 13:40:38 ============== Exception (end) =============================
13 Jul 2009 13:41:19 MessageUtil..........85 :Error: Failed to bind data to grid.
13 Jul 2009 13:41:19 ============== Exception (begin) ===========================
13 Jul 2009 13:41:19 Exception occured java.lang.NullPointerException
at com.novell.zenworks.datamodel.session.jndi.ldap.NamingEnumerationPart.next(NamingEnumerationPart.java:167)
at com.novell.zenworks.datamodel.session.jndi.ldap.NamingEnumerationPart.hasMore(NamingEnumerationPart.java:209)
...
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:685)
at java.lang.Thread.run(Thread.java:595)
13 Jul 2009 13:41:19

Resolution

This is fixed in version 10.2.1 - see KB 7003766 "ZENworks 10 Configuration Management 10.2.1 - update information and list of fixes" which can be found at https://www.novell.com/support