Filr 3.4 Update

  • 7023117
  • 21-Jun-2018
  • 21-Jun-2018

Environment

Micro Focus Filr 3.3
Micro Focus Filr Desktop client for Windows and Mac
Micro Focus Filr Plugin for Outlook and Office

Situation

This update provides new features and a number of general bug fixes for Micro Focus Filr, Search and MySQL appliances including an updated Filr 3.4 Desktop client, Outlook and MS-Office plugin.

Resolution

Overview:
This update introduces the following set of new features and and bug fixes:

New Features (please consult the What's New in Filr 3.4 documentation for more details):
  1. Granular controls for Net Folder access from Filr Desktop client (online-only or offline)
  2. Ability to conceal user's LDAP ID in Filr Web interface
  3. Outlook Plugin enhancements to allow file downloads without authentication
  4. Default expiration of (new and modified) Shares to 30 days
  5. Email notification confirmation when a share is accessed for the first time
  6. Share access report
  7. Ability to detect user's locale from browser when using the Filr Web interface
  8. Ubuntu support for the Filr Desktop client for Linux
  9. Integration with iOS native Files app

Bug Fixes (please click on the associated TID link for more details)
  1. TID 7020162 - Filr Desktop client shows Net Folders even if option to allow synchronization is disabled
  2. TID 7021444 - Can't view .pdf files from an iOS mobile device
  3. TID 7022458 - File Request option not available for Home folders
  4. TID 7023058 - Filr Desktop client for Linux fails to launch when another python based process is running  
  5. TID 7023061 - Filr does not honor rights based on Organizational Role in eDirectory
  6. TID 7023062 - SuSEfirewall2 gets truncated on Filr appliances leading to an inaccessible Filr site
  7. TID 7023063 - Filr rejects file uploads in Personal Storage with an out of quota error message
  8. TID 7023064 - External user report in Filr ignores the email address value in the report
  9. TID 7023065 - Filr login fails with error HTTP Status 500 No row with the given identifier exists
  10. TID 7023066 - Option to share File Link greyed out in the Filr Desktop client share dialog
  11. TID 7023067 - Microsoft Compatibility Appraiser triggers file downloads in Filr Desktop client
  12. TID 7023068 - Cursor starts flashing if Filr Desktop client launch during Windows startup is diabled
  13. TID 7023072 - Filr Reverse proxy configuration status always displayed as disabled on summary page
  14. TID 7023073 - External user registration on very large Filr systems sometimes fail
  15. TID 7023074 - Allow TLSv1.2 only on Filr Configuration Console (port 9443)
  16. TID 7023080 - Filr activity report lists some administrative activities as default admin user only
  17. TID 7023081 - Filr android app always shows upload path as My Files
  18. TID 7023082 - Unable to scroll when selecting source folder for upload in Filr android app
  19. TID 7023083 - Filr JDK Update for Oracle January-2018 Critical Patch Update
  20. TID 7023089 - Filr activity report for same day does not show all activities
  21. TID 7023098 - Jackson deserialization vulnerability in Filr (CVE-2017-7525, CVE-2017-15095, CVE-2017-17485)

System Requirements:
This update can be applied to a Filr site that is currently on any one of the following versions:

Micro Focus Filr Appliance versions: 3.0.0 to 3.3.4
Micro Focus Filr Search Appliance versions: 3.0 to 3.3.4
Micro Focus Filr MySQL Appliance versions: 3.0 to 3.3.3

Important Notes:
  • If you have disabled access to one or more Net Folders via the Filr Desktop client, your settings will be reset after applying the Filr 3.4 Update and users will be able to see/access these Net Folders using the Desktop client in Online-only access mode. If you wish to disable access to the Net Folders via the Filr Desktop client, re-visit the Net Folder configuration > Data Synchronization tab and uncheck the box for 'This folder can be accessed from the user's desktop' after applying the Filr 3.4 Update. See Filr 3.4 Release Notes for more details.
  • This update is provided via the Filr Online Update channel accessible via the Filr Appliance Configuration console (port 9443).
  • This update is required on the Filr, Filr Search and Filr MySQL appliance(s) in your Filr deployment.
  • As a best practice, it is recommended to always check the "Needed Patches" on All appliances before starting to apply the update(s) to ensure you are running all available updates on each appliance.
  • It is recommended to Stop Filr service (see how to stop Filr service) and update the Filr MySQL and Filr Search appliances first before starting the updates on the Filr appliance(s).
    The Filr MySQL and Filr Search appliances MUST BE up and running when you start applying updates to the Filr appliance.
  • The updates may take up to 20 minutes to complete depending on the number of updates being applied. For example, if you are updating from Filr 3.0 all the way to 3.4 Update, it may take up to 20 minutes for the update progress bar to complete. We recommend that you wait for the progress bar to complete and not disrupt the update process.

Installation:
This update is provided via the Filr Online Update Channel. Please follow these steps on all Filr, Filr Search and Filr MySQL appliance(s) in your Filr deployment:
  1. Login to the Filr Appliance Configuration console (https://hostname:9443) as 'vaadmin' and select the Online Update icon.

  2. Toggle to the 'Needed Patches' in the patches download. Take note if one (or more) needed patches requires restart (column Restart Required = Yes).

  3. Important: Stop the Filr service on all Filr nodes (see how to stop Filr service) and repeat Steps 4-8 in the following order: MySQL appliance first, then Search appliance(s) and Filr appliance(s) last.
    The Filr MySQL and Filr Search appliances MUST BE up and running when you start applying updates to the Filr appliance.
    If you have a Small (all-in-one) Filr deployment, ignore this step and proceed to Step 4.

  4. Click 'Update Now' button.

  5. In the 'Update Now' pop-up, select 'All Needed Patches' and select the two options:
    a. Automatically agree with all license agreements
    b. Automatically install all interactive patches

  6. Hit OK to apply the updates.

  7. Toggle to the 'Installed Patches' in the patches download and verify all the updates are listed as installed.

  8. Reboot the appliance if one of the patches you just installed required a restart (as indicated in Step 2 above).


Known Issues:
  1. Net Folders that were previously configured to No access from the Filr Desktop client are automatically enabled after the Filr 3.4 Update.
    If you have disabled access to one or more Net Folders via the Filr Desktop client, your settings will be reset after applying the Filr 3.4 Update and users will be able to see/access these Net Folders using the Desktop client in Online-only access mode. If you wish to disable access to the Net Folders via the Filr Desktop client, re-visit the Net Folder configuration > Data Synchronization tab and uncheck the box for 'This folder can be accessed from the user's desktop' after applying the Filr 3.4 Update. See Filr 3.4 Release Notes for more details.

  2. All updates are applied and listed under the 'Installed Patches' list but trying to access Filr results in Internal Error 500. What's wrong?
    Internal Error 500 usually indicates there was a problem during the Filr service startup. This could happen for a variety of reasons, such as the MySQL or Search appliances being unavailable when Filr service was restarted. As a first step, shut down all appliances and start in this order: MySQL, Search, Filr.

    If the problem persists, please contact Micro Focus Customer Care.

  3. The update progress bar shows progress but patch update never completes.
    This usually happens if the two options (a. Automatically agree with all license agreements and b. Automatically install all interactive patches) were not selected. To fix this problem, please cancel out of the update page and try installing the update again with the two options selected.

  4. It's been 20 minutes and the update progress bar is still spinning. Is it stuck?
    As noted in the Important Notes above, it may take up to 20 minutes for all updates to be applied depending on how many updates need to be applied. We recommend that you wait for the progress bar to complete and not disrupt the update process for at least 30 minutes before contacting Micro Focus Customer Care. If you have cancelled out of the browser, and updates are no longer showing under 'Needed patches', chances are that the updates are still being applied in the background and the activity should be logged in the /var/log/zypp/history file.

  5. If configuring a new Filr 3.0 system for Online Updates for the first time using "SMT Server" or with a "Proxy Server", the registration may fail if the Filr server is in a private network.
    To fix this problem, please consult KB 7020906 for Proxy configuration and/or KB 7018759  for SMT configuration.

Technical Support Information:
If you need help or have questions about this patch, please contact Micro Focus Customer Care.

Additional Information

Security Fix:
  1. TID 7023083 - JDK Update for Oracle January-2018 Critical Patch Update
    Visit https://developer.ibm.com/javasdk/support/security-vulnerabilities/#Oracle_January_16_2018_CPU for more details.

  2. TID 7023098 - Jackson deserialization vulnerability
    Visit the following CVE's for more details:
    CVE-2017-7525
    CVE-2017-15095
    CVE-2017-17485

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