The Open Group IT4IT™ Reference Architecture and Reference Implementations Portal

The Open Group IT4IT™ Reference Architecture is a better approach for running IT. It uses a value chain approach to create a model of the functions that IT performs to help organizations identify the activities that contribute to business competitiveness.
This value chain framework, called the IT Value Chain and specified in this document as part of the IT4IT Reference Architecture, applies this concept to IT by defining an integrated IT management framework focusing on the life cycle of services. It identifies the key things that IT must do – and do well. It allows IT to achieve the same level of business predictability and efficiency that supply chain management has allowed for the business, and was designed by practitioners to be industry-, product-, and vendor-independent.