Conversation Tracking and Outbound Scanning

  • 7020528
  • 07-Aug-2008
  • 07-Aug-2017


GWAVA 4 (build 103 to 104) on NetWare and Linux


Conversation Tracking isn't working


Read the following article first for basic Conversation Tracking setup and introduction:

In order for Conversation Tracking to work, Outbound Scanning must be enabled. 

For those using an MTA scanner, Outbound Scanning will always be enabled. 

For those using a GWIA scanner, you can enable Outbound Scanning in the GWAVA 4 Configuration Manager under Server/Scanner Management --> [your server] --> Manage Scanners --> [GWIA Scanner] --> Configure GWIA Settings --> Mail Interface Settings


See also these related articles:

For Outbound settings for GWAVA4 (build 106 or later)

About Conversation Tracking

Additional Information

This article was originally published in the GWAVA knowledgebase as article ID 365.