How to Restore Email From a Reload Backup

  • 7019305
  • 06-Dec-2009
  • 29-Aug-2017

Environment

Reload (all version)

Situation


What are my options for getting a deleted email from my Reload server?

Resolution


Reload has two modes for restoring email from a GroupWise post office backup: 1.) Restore Mode and 2.) Access Mode. 

In most circumstances, Restore Mode is best mode for the following reasons:

  • Users do not have to archive items which is helpfult when the Archive feature in GroupWise has been disabled
  • The user experience to getting items back from a Reload backup is much more simpler using Restore Mode
  • For more information on Restore Mode, see the following article:

Reload Setup for GroupWise Restore Area Management

Access Mode leverages the GroupWise archive feature and is typically best suited for:

  • Restoring an entire mailbox and many mailbox items.
  • Restoring personal users address books

For more information on Access Mode, which uses GroupWise's archive feature see the following article:

Access Mode Defined

Additional Information

This article was originally published in the GWAVA knowledgebase as article ID 1592.

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