Network Interactive Voice Responder (NIVR) 1.0 and 2.0

  • KM02475570
  • 12-Jul-2016
  • 12-Jul-2016

Summary

Hewlett-Packard (HP) is announcing the discontinuance of Network Interactive Voice Responder (NIVR) 1.0 and 2.0

Reference

   Program overview

 

Hewlett Packard Enterprise (HPE) is announcing the discontinuance of HP NIVR 1.0 and 2.0 products. HPE is committed to providing the highest level of customer care to you while you determine your future strategy for your HPE Network Applications solution based on HP NIVR 1.0 or 2.0 product, and will provide support as indicated by the dates listed below.

Please note that all HP NIVR customers with active support contracts are eligible to upgrade to the most recent versions provided as part of the license migration.

 

 

 

Key program dates

Date Details
July, 2011 Customer notification of the discontinuance of HP NIVR 1.0
Dec 31, 2011 End of sale for HP NIVR 1.0 (no longer orderable or available for purchase)
Jan 1, 2014 End of product support for HP NIVR 1.0 with OCMP 4.2
Dec 31, 2016 End of product support for HP NIVR 1.0 with OCMP 3.4

 
July 9, 2013 Customer notification of the discontinuance of HP NIVR 2.0
Oct 31, 2013 End of sale for HP NIVR 2.0 (no longer orderable or available for purchase)
Oct  1, 2015 End of product support for HP NIVR 2.0 with OCMP 4.3
Oct  31, 2016 End of product support for HP NIVR 2.0 with OCMP 4.4

 

 

 

 

 

 

 

 

Program documentation

 

» Customer letter (.PDF) for HP NIVR 1.0
» Customer letter (.PDF) for HP NIVR 2.0

There is no Customer FAQ for these product discontinuances. Please refer to the HP MSE 2.1 discontinuance FAQ

This product version obsolescence is covered by the HPE CMS Foundation Support datasheet.