"File | Download as" does not work when the Content Editor is front ended by NetIQ Access Manager (NAM)

  • 7024592
  • 29-Apr-2020
  • 29-Apr-2020


Access Manager 4.4
Filr 4.x Appliance
Content Editor


Attempting to download a document via File | "Download as" in the Content Editor fails.  There is no error.


In the NAM configuration, inside the Content Editor proxy service add the following:
AllowEncodedSlashes NoDecode


Missing additional configuration in NAM for the Content Editor

Additional Information

For more information about configuring Filr with NAM, see TID 7024551, How to configure Filr where Filr and Content Editor are behind NAM.