Retain job not starting

  • Document ID:7024435
  • Creation Date:14-Feb-2020
  • Modified Date:14-Feb-2020
    • Micro Focus Products:
      Retain Unified Archiving

Environment

Retain Unified Archiving 4.x

Situation

Created a new job or an existing job will not start.

Checked the RetainServer and RetainWorker logs and see no errors or indications of the job starting.

Resolution

Replace the worker bootstrap file with a new version by following this TID