Passive login randomly not working Windows 10

  • 7023961
  • 21-Jun-2019
  • 28-Feb-2020

Environment

ZENworks Configuration Management 2017 Update 3
ZENworks Configuration Management 2017 Update 4

Windows 10 Build 1803 or later

Situation

When a third party credentials provider has been installed together with ZENworks Agent on Windows 10 build 1803 or later the ZENworks passive login is randomly not working.

Resolution

This issue was a confirmed problem by Microsoft with Windows 10 build 1803 or later.

See - https://support.microfocus.com/kb/doc.php?id=7023961
Windows 10 1803: https://support.microsoft.com/en-us/help/4537795
Windows 10 1809: https://support.microsoft.com/en-us/help/4537818
Windows 10 1903/1909: https://support.microsoft.com/en-us/help/4535996