Reflection ZFE 2.0 and greater.
During the troubleshooting process for Reflection ZFE you may be asked to provide a heap and thread dump to Micro Focus Support for analysis. These are the steps required to gather the heap and thread dumps.
Capturing Dump Files
- First, stop both the MSS and ZFE Session
Server services from running.
- Then, enable Enable JMX connections for "Mission Control, Visual VM" in the container.conf file located in the ./Micro Focus/Reflectionzfe/sessionserver/conf directory.
- Navigate to the ./Micro
Focus/Reflectionzfe/sessionserver/conf and open the container.conf
file in text editor of your choice
- Scroll down to the # Enable JMX connections for Mission Control, Visual VM section and uncomment out the 3 lines related to JMX connections by removing the # from the begging of each line and to enable each option, replace .x with the next sequential number.