WebDAV connections fail after applying the Filr 3.3 Update

  • Document ID:7022646
  • Creation Date:07-Feb-2018
  • Modified Date:14-Mar-2018
    • Micro Focus Products:
      Filr

Environment

Micro Focus Filr 3.3

Situation

Filr supports the use of WebDAV tools and enables you to access your Filr files through WebDAV as documented in the Filr User Guide. However, after applying the Filr 3.3 Update, access to Filr folders and files through WebDAV no longer works. This includes, but not limited to:
  • Mapping a drive to Filr folder in Windows
  • Mobile apps such as PDFExpert, Bluebeam, etc.

Resolution

An updated fix for this issue is available in the Filr 3.3.3 Update. The original fix which was part of Filr 3.3.1 Update did not resolve the mapping of mapped drives to Filr folders.

Additional Information

NOTE:
  1. Using the Windows Web Client (WebDAV) to map a drive to Filr requires a signed SSL certificate. Using the default self-signed certificate will prevent the mapping of the drive.
  2. If you experience that uploading of files greater than 3MB is not possible when using a mapped network drive to Filr from Windows, please consult TID 7022711.