ZAM Inventory Reporting incorrect information when Edit and applying ADF Mapping

  • 7022470
  • 18-Dec-2017
  • 04-Sep-2018


ZENworks Asset Management 11.4
ZENworks Configuration Management 11.4 Inventory
ZENworks Configuration Management 2017 Inventory


ZENworks Asset Inventory Administrator-Defined Fields (ADF) and applying the Active Directory LDAP Usersource mapping, 
the inventory will report invalid information and populate fields in other inventory devices.

Created ZENworks ADF "EmployeeID" and mapped it to Active Directory Employee ID

Went to win-10 device and put in employeeID.
Synced via the Asset Inventory LDAP Import Task.
Ran Inventory report.
employeeID can be seen for device win-10 along with User name John Doe.
However John Doe is also on other devices in the report. AND when those other devices are selected, then selecting "Edit" for those devices shows items filled in when they haven't had any "Edit" modifications to the objects.


This is fixed in version ZENworks Configuration Management 2017 Update 3 - see KB 7023221 "ZENworks Configuration Management 2017 Update 3 update information and list of fixes" which can be found at 

Additional Information

Bug 1063087
Also see TID 7022469 for ZAM Mapping Fields not visible
Notify Support for the FTF for 2017 Update 1