Request header too large reported when trying to open the Download Filter tab of a ZENworks subscription

  • Document ID:7022378
  • Creation Date:27-Nov-2017
  • Modified Date:04-Sep-2018
    • Micro Focus Products:
      ZENworks Configuration Management

Environment

ZENworks Configuration Management 2017
ZENworks Configuration Management 2017 Update 1
ZENworks Configuration Management 2017 ZENworks Control Center - ZCC
ZENworks Configuration Management 2017 Update 1 ZENworks Control Center - ZCC

Situation

The error Request header too large is seen when trying to open the Download Filter tab on a ZENworks subscription in the ZENworks Control Center (ZCC)
The exact location of this error is seen when navigating in the ZCC to:
  1. Subscribe and Share
  2. Click on the subscription
  3. Click on the tab Download Filter

Resolution

This is fixed in version ZENworks Configuration Management 2017 Update 3 - see KB 7023221 "ZENworks Configuration Management 2017 Update 3 update information and list of fixes" which can be found at https://support.microfocus.com/kb/doc.php?id=7023221 

For prior versions:  Please contact Micro Focus Customer Support for a workaround