How to configure GWAVA 6 to accept alias addresses / proxyAddresses

  • 7020576
  • 15-Aug-2014
  • 07-Aug-2017


SMTP interface
Microsoft Exchange


GWAVA is configured to use LDAP for recipient validation. If a mail is sent through GWAVA to an alias (proxyAddress) of a user, the recipient is rejected  with "550 No such recipient". It is also not possible to login to QMS with an alias address. How can I configure GWAVA to accept Exchange proxyAddresses via LDAP?


1) Open the GWAVA Management Console in your browser and go to Server / Interface Management - [server name] - Server management - Configure domains

2) Make sure that Recipient validation method is set to LDAP lookup list and the ldap server is configured correctly.

3) Enter mail,proxyAddresses{SMTP} under search fields (optional) and save the changes. This will make sure that the default address for a user and the proxy addresses will be found by GWAVA.

If you are using GWAVA 7, please check following KB article:

How to configure GWAVA 7 to accept alias addresses / proxyAddresses

Additional Information

This article was originally published in the GWAVA knowledgebase as article ID 2332.