Environment
Novell ZENworks Configuration Management 11 ZENworks Control Center
- ZCC
Novell ZENworks Configuration Management 2017 ZENworks Control Center - ZCC
Novell ZENworks Configuration Management 2017 ZENworks Control Center - ZCC
Situation
Notice the failure for ZENworks Diagnostic page to respond for the
servers.
If the replacement of the ZENworks Diagnostic Probe is necessary or has been removed from ZCC.
If the replacement of the ZENworks Diagnostic Probe is necessary or has been removed from ZCC.
Resolution
Go to the latest System update that matches current installed zone
version.
Download novell-zenworks-probe.11.4.1.msi
Extract novell-zenworks-probe.11.4.1.msi
Open ZCC > Diagnostics and update the zenworks-probe.war
Example v11.4.1 Zone
Locate the file for extraction
%ZENworks_Home%\work\content-repo\system-update\5011040100fc50000000002015121012\msi
Copy novell-zenworks-probe.11.4.1.msi to c:\Probe
Extract the .war file
Open Command Prompt (Run as Administrator)
Change directory to C:\Probe
msiexec.exe /a novell-zenworks-probe.11.4.1.msi /qb TARGETDIR=<DirLocation>
Deploy the Probe to the ZENworks Primary
Log into ZCC on the Primary server needing the Probe
Open ZCC > Diagnostics
Select Deploy Probe at the top of the ZCC Diagnostics page
Select Choose File and navigate to the extracted zenworks-probe.war file.
When completed ZCC should report Success: Successfully deployed Probe on this server.
Download novell-zenworks-probe.11.4.1.msi
Extract novell-zenworks-probe.11.4.1.msi
Open ZCC > Diagnostics and update the zenworks-probe.war
Example v11.4.1 Zone
Locate the file for extraction
%ZENworks_Home%\work\content-repo\system-update\5011040100fc50000000002015121012\msi
Copy novell-zenworks-probe.11.4.1.msi to c:\Probe
Extract the .war file
Open Command Prompt (Run as Administrator)
Change directory to C:\Probe
msiexec.exe /a novell-zenworks-probe.11.4.1.msi /qb TARGETDIR=<DirLocation>
Deploy the Probe to the ZENworks Primary
Log into ZCC on the Primary server needing the Probe
Open ZCC > Diagnostics
Select Deploy Probe at the top of the ZCC Diagnostics page
Select Choose File and navigate to the extracted zenworks-probe.war file.
When completed ZCC should report Success: Successfully deployed Probe on this server.
Additional Information
Every ZENworks Primary Server has a Diagnostic Probe.
ZENworks 11 SP4 Probe Documentation
ZENworks
Diagnostic Probe doesn't load status for server - TID 7015481
FYI - version 11.4.1 and 11.4.2 use the same probe (novell-zenworks-probe.11.4.1.msi)