Reload is not backing up and agent log is running in Limited Unlicensed Mode, but we our license is up-to-date.
There was an issue with the certificate embedded in the license files prior to Feb 5, 2016. The interface is shows a license error and the agent log reports the following error:
Running in Limited Unlicensed Mode
All that really needs to be done is upgrade Reload and generate a new license from your validation key.
- Find your Validation key, it was emailed to you or contact GWAVA
- Phone: +1-866-GO-GWAVA (1-866-464-9282)
- Email: licensing@GWAVA.com
- Generate a new .PEM file from your Validation key.
- Upgrade to the latest version of Reload
- Upload the new .PEM file to your Reload server.
This article was originally published in the GWAVA knowledgebase as article ID 2777.