Vertigo 2 showing errors when clicking on tabs

  • 7019623
  • 04-May-2015
  • 07-Aug-2017


Vertigo 2.x All supported OS


I installed Vertigo 2 and after connecting to the GroupWise server Vertigo is showing errors when clicking on any tab. Signatures, Rules, etc. are not displayed.


This is usually indicating that a Trusted Application Key for Vertigo is missing or that there is a problem with the existing key.

Have a look at following KB article to create a Trusted Application Key for Vertigo:

Manually creating a Trusted Application Key For Vertigo

If an older version of Vertigo was previously installed and a Trusted Application Key already exists, it is recommended to remove the existing Vertigo Trusted Application Key from the GroupWise server and create a new one as explained in the KB article above.

Additional Information

This article was originally published in the GWAVA knowledgebase as article ID 2537.