Environment
Retain 2.6.x
Tomcat
Linux
Situation
After upgrading Retain, the administrator cannot log into the RetainWorker web management page. The Worker log reports the error, "Cannot get salt from server".
Resolution
Deleting the old bootstrap (RetainWorker.cfg) and uploading a new boostrap failed to resolve the issue.
Additional Information
This article was originally published in the GWAVA knowledgebase as article ID 2224.