Environment
Retain 3.x
Groupwise 2012, 2014
Situation
Users can't empty their trash due to Modified Retention Time.
Note: GWTMSTMP is part of Novell GroupWise and this KB Article is just offered as a suggestion. Any questions or issue with the timestamp utility should be directed to Novell support.
Resolution
Users will not be able to empty their trash if the Modified Retention Time is set. Retain can set the Digest Retention Time (Retention Flag) and the Backup Time (Purge Flag) but Retain has no mechanism to alter the Modified Retention Time.
However Novell provides the gwtmstmp utility that can which is found in:
/opt/novell/groupwise/agents/bin/gwtmstmp
Add the -c flag to clear the time and the -mn flag to specify the Modified Retention Time:
./gwtmstmp -p <pathPO> -u <userID> -c -mn
To change all the users the userID can be *.
Links:
How Retention Services and Item Store Flags Work
How to clear the Modified Retention Time using GroupWise timestamp utility
GroupWise Backup Time Stamp Utility
Additional Information
This article was originally published in the GWAVA knowledgebase as article ID 2439.