How to clear the Modified Retention Time using GroupWise timestamp utility

  • 7014995
  • 02-May-2014
  • 02-May-2014

Environment

Novell GroupWise 2014
Novell GroupWise 2012
Novell GroupWise 8

Situation

Users cannot purge email even though retention timestamp has been set
Users are unable to delete messages or empty trash
Retention not working properly

Resolution

The GroupWise Timestamp Tool:
/opt/novell/groupwise/agents/bin/gwtmstmp

To clear the Modified Retention Time, add the -mn and -c flags:
./gwtmstmp -p <pathPO> -u <userID> -c -mn

To set the Modified Retention Time:
./gwtmstmp -p <pathPO> -u <userID> --set

Cause

TID 7005274 - Users cannot purge email even though retention timestamp has been set

Additional Information

See GroupWise Linux Executables - gwtmstmp
See How Message Retention Works from Novell GroupWise documentation.

For more information regarding specific retention flags, please see the following:
TID 7010278 - Users are unable to delete messages or empty trash.