Environment
Novell GroupWise 2014
Novell GroupWise 2012
Novell GroupWise 8
Novell GroupWise 2012
Novell GroupWise 8
Situation
Users cannot purge email even though retention timestamp has been set
Users are unable to delete messages or empty trash
Retention not working properly
Users are unable to delete messages or empty trash
Retention not working properly
Resolution
The GroupWise Timestamp Tool:
/opt/novell/groupwise/agents/bin/gwtmstmp
To clear the Modified Retention Time, add the -mn and -c flags:
./gwtmstmp -p <pathPO> -u <userID> -c -mn
To set the Modified Retention Time:
./gwtmstmp -p <pathPO> -u <userID> --set
/opt/novell/groupwise/agents/bin/gwtmstmp
To clear the Modified Retention Time, add the -mn and -c flags:
./gwtmstmp -p <pathPO> -u <userID> -c -mn
To set the Modified Retention Time:
./gwtmstmp -p <pathPO> -u <userID> --set
Cause
TID 7005274 - Users cannot purge email even though retention timestamp has been set
Additional Information
See GroupWise Linux Executables - gwtmstmp
See How Message Retention Works from Novell GroupWise documentation.
For more information regarding specific retention flags, please see the following:
TID 7010278 - Users are unable to delete messages or empty trash.
See How Message Retention Works from Novell GroupWise documentation.
For more information regarding specific retention flags, please see the following:
TID 7010278 - Users are unable to delete messages or empty trash.