Content items not cleaning up

  • 7018705
  • 14-Mar-2017
  • 20-Jul-2017

Environment

ZENworks Configuration Management 2017 Content

Situation

Satellite Servers not receiving content items.

Content items are marked as Pending while no longer required.

Content items are not getting cleaned-up.

Resolution

This is fixed in version ZENworks Configuration Management 2017 Update 1 - see KB 7020155 "ZENworks Configuration Management 2017 Update 1 - update information and list of fixes" which can be found at https://support.microfocus.com/kb/doc.php?id=7020155

Workaround:  For an official Field Test file on ZENworks Configuration Management 2017 contact Micro Focus Customer Care ZENworks Technical Support.

Cause

Starting with ZENworks 2017 content sync is solely based on the zContentSyncState sql database table and new content items are marked as Pending on import for the different Primary & Satellite servers. After this, while related bundles or policies are removed, the content items can stay behind even with Pending status while no longer required.

Status

Reported to Engineering

Additional Information

Associated bugs fixed with the Update 1 and FTF:

Bug 1035089 - ZPM DAU or Patch Agent bundle content not properly imported due to unique constraint in zContentSyncState
Bug 1045565 - Content servers will try to replicate the contents which are still in packaging state due to pending records
Bug 1036508 - Content import/replication issues and apparently related to surplus content items 
Bug 1038145 - zpm content server returns with limited contents to replicate to satellite 
Bug 1045872 - Bundle status is shown as unavailable for servers which contains aliased content within the same bundle
Bug 1045579 - Superfluous contents will get replicated over and over again for ever
Bug 1028095 - Content replicates for the deleted bundle till content cleanup is triggered
Bug 1039480 - Content clean up on satellite Failed
Bug 1036500 - Content replication issues due to soft delete failures