Unable to detect ZCC Helper when using improper DNS name on URL

  • 7018704
  • 10-Mar-2017
  • 10-Mar-2017

Environment

Novell ZENworks Configuration Management 2017

Situation

ERROR on ZCC:

Unable to detect ZCC Helper on this device.



Resolution

ZCC Helper requires that the URL used to access ZCC be the fully qualified domain name of the server.

Example:

myserver.mydomain.com

not

myserver