Content bigger than 2 GB can fail to replicate to Linux Satellite servers

  • 7017463
  • 04-Apr-2016
  • 30-May-2017


Novell ZENworks Configuration Management 11.4
Novell ZENworks Configuration Management 11.3.2


A Linux based Satellite server is configured for content role.
A content files bigger than 2 GB needs to replicate

In case content replication can not finish to download such a larger content file in one cycle, content replication does never finish.

The Satellite server zmd-messages.log contains an error message like:
[DEBUG] [12/23/2015 09:47:39.181] [2146] [ZenworksAgent] [2015] [] [FileCache] [] [Exception caught: Server returned HTTP response code: 500 for URL: Server returned HTTP response code: 500 for URL: at Source) at com.novell.zenworks.agent.core.zmd.cache.ZenFile.GetWebStream( at com.novell.zenworks.agent.core.zmd.cache.ZenFile.GetRange( at com.novell.zenworks.agent.core.zmd.cache.CopyFileAction$ at com.novell.zenworks.agent.core.zmd.cache.CopyFileAction.CopyFile( at com.novell.zenworks.agent.core.zmd.cache.FileCache.PerformCopyFile( at com.novell.zenworks.agent.core.zmd.cache.FileCache.CopyFileRange( at com.novell.zenworks.agent.core.zmd.cache.FileCache.CopyFileCheckPointRestart(


- Copy manually the failing content file into the respective content-repo/content folder on  the Satellite server.
- Reset the ZENworks agent cache using the command /etc/init.d/novell-zenworks-xplatzmd start --clean on the Satellite server also removing the content download checkpoint restart entry.

This is fixed in version 11.4.2 - see KB 7017469 "ZENworks Configuration Management 11.4.2 - update information and list of fixes" which can be found at


The content length for such big files is not recorded correctly in the agent cache content checkpoint restart entry.