Upgrading iPrint Appliance 1.x to iPrint Appliance 2 breaks AirPrint enabled printers

  • 7017357
  • 11-Mar-2016
  • 11-Mar-2016

Environment

Novell iPrint Appliance 1.x
Micro Focus iPrint Appliance 2

Situation

Upgrading the iPrint Appliance 1.x to iPrint Appliance 2 will break AirPrint enabled printers.

Resolution

No known work around.

Cause

Currently the iPrint Appliance 2 only supports the HP LaserJet 500 color  MFP M570dw for AirPrint printing.

Additional Information

See TID 7017351 for additional information.