Environment
Novell ZENworks Configuration Management 11.4
Situation
Using a registration key on cross platform agent (Linux or Mac) causes device to go unmanaged. initial-web-service file builds BEGIN CERTIFICATE repeated entries.
Resolution
This is fixed in version 11.4.2 - see KB 7017469 "ZENworks Configuration Management 11.4.2 - update information and list of fixes" which can be found at https://support.microfocus.com/kb/doc.php?id=7017469
Workaround:
Do not register the device using a key.
For devices already registered using key:
- Stop the ZENworks agent service:
/etc/init.d/novell-zenworks-xplatzmd stop - Replace the initial-web-service file at /etc/opt/novell/zenworks with one from a device having registered without a key.