Wrong version of mozilla-nss in SLES 11 SP3 updates bundle

  • Document ID:7017107
  • Creation Date:23-Dec-2015
  • Modified Date:23-Dec-2015
    • Micro Focus Products:
      ZENworks Configuration Management

Environment

Novell ZENworks Configuration Management 11.3
Novell ZENworks Configuration Management 11.4

Situation

Monolithic SLES 11 SP3 Updates bundle contains a mozilla-nss version 3.19.2_CKBI_1.98 0.10.1 but the latest one as in patch-slessp3-firefox38-20150820-12083 is 3.19.2.0 0.16.1.

ERROR (processing zac command):

RPM_NOTHING_PROVIDES_DEP: 'mozilla-nss >= 3.19.2.0' needed by MozillaFirefox-38.2.1esr-19.3.x86_64
RPM_NOTHING_PROVIDES_DEP: 'mozilla-nss >= 3.19.2.0' needed by MozillaFirefox-38.2.1esr-19.3.x86_64.

Resolution

This is fixed in version 11.4.1 - see KB 7016895 "ZENworks Configuration Management 11.4.1 - update information and list of fixes" which can be found at https://support.microfocus.com/kb/doc.php?id=7016895

Note:  After updating the primary server it is necessary to rerun the subscription download for the fix to go into effect.

Cause

The bug is a failure to parse rpm versions with non numeric characters in the string.

Additional Information

Note this bug is not limited to Mozilla patches but can include any rpm with non numeric character in the name.  Example:  kernel-2.6.32-504.el6.x86_64.rpm