Environment
Novell ZENworks Configuration Management 11.4
Situation
ERROR:
Novell ZENworks Control Center has encountered an error.
from zcc.log:
[DEBUG] [08/06/2015 10:49:49.799] [44248] [ZENServer] [4631] [zenworks] [ZCC] [] [Cache: object-infos, evictions= 1, new size= 16] [] [] [] [ZENServer]
[DEBUG] [08/06/2015 10:50:31.252] [44248] [ZENServer] [104] [zenworks] [ZCC] [] [java.lang.AbstractMethodError: javax.ws.rs.ext.RuntimeDelegate.createLinkBuilder()Ljavax/ws/rs/core/Link$Builder;
at javax.ws.rs.core.Link.valueOf(Link.java:172)
at com.novell.zenworks.subscriptionSession.server.SUSEServer.getNextLinkURIDetails(SUSEServer.java:470)
at com.novell.zenworks.subscriptionSession.server.SUSEServer.loadCatalogs(SUSEServer.java:240)
at com.novell.zenworks.subscriptionSession.server.RemoteServer.retrieveCatalogs(RemoteServer.java:3125)
at com.novell.zenworks.subscriptionSession.server.RemoteServer.retrieveCatalogs(RemoteServer.java:3112)
at com.novell.zenworks.subscriptionSession.SubscriptionSession.listCatalogs(SubscriptionSession.java:365)
at com.novell.zenworks.subscriptionSession.ReplicateSubscriptionImpl.listCatalogs(ReplicateSubscriptionImpl.java:550)
at com.novell.zenworks.admin.pages.subscriptions.wizards.newSubscription.RemoteServerPage.validateCredential(RemoteServerPage.java:974)
Resolution
This is fixed in version 11.4.2 - see KB 7017469 "ZENworks Configuration Management 11.4.2 - update information and list of fixes" which can be found at https://support.microfocus.com/kb/doc.php?id=7017469
11.4.1: For a field test file to fix this problem, contact ZENworks Technical Support at Micro Focus Customer Care.