Daylight saving time changes cause Remote Control to fail for one day

  • 7016907
  • 15-Oct-2015
  • 14-Dec-2015

Environment

Novell ZENworks Configuration Management 11.3

Situation

After change to or from Daylight Saving Time, remote control may fail due to database showing not time synched.  zServerInfo table in database shows timeSynced as 0.

Resolution

This is fixed in version 11.4.1 - see KB 7016895 "ZENworks Configuration Management 11.4.1 - update information and list of fixes" which can be found at https://support.microfocus.com/kb/doc.php?id=7016895


Workaround:

Assuming primaries are in time synchronization with the database, to force re-sync to occur with server and db after fixing time (so not wait for midnight):
  1. Go to http://serveraddress/zenworks-loaderservice/
  2. Click on Test service
  3. Click on the sendEvent link
  4. In the text box for arg0, enter recalculate.server.statistics (without quotes)
 
It should return a result of 0

Cause

The primary server calculation for time sync is occurring 

Additional Information

for search:  Daylight Savings Time

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