Patch uninstalled superseded patch assigned to policy, or unassigned policy bundles

  • 7016611
  • 16-Jun-2015
  • 26-Oct-2016

Environment

Novell ZENworks Configuration Management 11.3

Situation

Patches assigned to device are uninstalling after the patch is superseded or unassigned.  If plp files are not present this error may be seen:

Could not find the file "C:\Program Files (x86)\Novell\ZENworks\work/content-repo/tmp/zpm/plp//windows/[Random GUID].plp

Resolution

This is fixed in version 11.4.1 - see KB 7016895 "ZENworks Configuration Management 11.4.1 - update information and list of fixes" which can be found at https://support.microfocus.com/kb/doc.php?id=7016895

For ZENworks versions 11.3, 11.3.2 or 11.4 contact Novell Technical Support for an official FTF.

Workaround (note that this will affect ALL bundles so it may not be desirable):

In ZCC/Configuration/Device Management/ZENworks Explorer Configuration set:

Unassigned Bundles:
to
Do not uninstall 

Additional Information

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