Change the size of the Description Field in the Ticket Information Screen

In NSD v7.1, the Description field in "Ticket Information" screen is comparatively smaller than the previous versions.
If emails are big, it may take long to read them by scrolling down. 

In ZSD v8.2 that uses the new Angular coding, see additional notes below for other changes.

The area/size of the Description field can be changed by modifying the following file:

Windows
\Program Files\ServiceDesk\Server\webapps\LiveTime\WEB-INF\LiveTime.woa\Contents\Resources\RequestDescriptionPanel.wo\RequestDescriptionPanel.wod

Linux
/usr/local/ServiceDesk/Server/webapps/LiveTime/WEB-INF/LiveTime.woa/Contents/Resources/RequestDescriptionPanel.wo/RequestDescriptionPanel.wod

 Appliance v6.x-v7.2
/srv/tomcat6/webapps/LiveTime/WEB-INF/LiveTime.woa/Contents/Resources/RequestDescriptionPanel.wo/RequestDescriptionPanel.wod

 Appliance v7.3 and above
/opt/novell/nsd/servicedesk/Server/webapps/LiveTime/WEB-INF/LiveTime.woa/Contents/Resources/RequestDescriptionPanel.wo/RequestDescriptionPanel.wod

Change the following:

Generic1: WOGenericContainer {
 elementName = "div";
 style = "width:99%;height: 300px;padding: 5px;overflow: auto;background: #ffffff;border: 1px solid #B2B8BD;border-left: 4px solid #B2B8BD;";
}