Running update.sh: There was an issue with decrypting the keys. Please call Novell Support for help with this issue.

  • 7016214
  • 19-Feb-2015
  • 20-Feb-2015

Environment

Novell GroupWise Mobility Service 2.1.0.230
Novell Data Synchronizer Mobility Pack

Situation

/etc/datasync/configengine/configengine.xml configured for <protected>0</protected> with a clear-text password.
Running /opt/novell/datasync/update.sh reports There was an issue with decrypting the keys. Please call Novell Support for help with this issue.

Resolution

For Novell GroupWise Mobility Service 2.1.0.230, there is a patch to fix this issue:

  1. See TID 7015282  - How to install dsapp on a Mobility server.
    Note: Once dsapp is installed, proceed with the steps below.
  2. Select Register & Update | Apply FTF / Patch Files
  3. Select Fix update.sh - cleat-text passwords - KB 7016214, Bug 918694

Note: The workaround is to configure everything to be <protected>1</protected> and then to encrypt the passwords and trustedAppKey. If necessary, contact Novell Support for help in regards to this reconfiguration.

Cause

Update.sh still tries to decrypt an unprotected/unencrypted password.

Additional Information

To manually apply the patch, see the steps below:

  1. Download ftp://ftp.novell.com/outgoing/918694.zip
  2. Backup or rename /opt/novell/datasync/common/lib/upgrade.pyc
  3. Unzip 918694.zip and move the patched upgrade.pyc file in place above.
  4. Restart GMS: rcgms restart
  5. Run /opt/novell/datasync/update.sh

Steps to Duplicate:
  1. Edit configengine.xml
  2. Set protected to 0 for database password
  3. Change password to clear text
  4. Run /opt/novell/datasync/update.sh


https://bugzilla.novell.com/show_bug.cgi?id=918694

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