The Group Policy Client service failed the logon. Access is denied.

  • 7016164
  • 09-Feb-2015
  • 24-Nov-2015

Environment

Novell ZENworks Configuration Management 11.3 Authentication
Novell ZENworks Configuration Management 11.3 Policies

Situation

After updating the device to 11.3.1 users randomly receive the error

The Group Policy Client service failed the logon. Access is denied.

while trying to log in into Windows.

Resolution

This is fixed in version 11.3.2 FRU1 - see KB 7016614 "ZENworks Configuration Management 11 SP4 (11.4.0) - update information and list of fixes" which can be found at https://support.microfocus.com/kb/doc.php?id=7016205