ZENworks Configuration Management 11 SP4 (11.4.0) - update information and list of fixes

  • 7016614
  • 17-Jun-2015
  • 14-Dec-2016


Novell ZENworks Configuration Management 11.4.0
Novell ZENworks Asset Management 11.4.0
Novell ZENworks Endpoint Security Management 11.4.0
Novell ZENworks Full Disk Encryption 11.4.0
Novell ZENworks Patch Management 11.4.0


Note: Upgrading Primary servers to ZENworks 11 SP4 (11.4.0) must be done with media, not via System Update, and with ZENworks services on all but one Primary server shut down.

The media is downloadable from https://download.novell.com/Download?buildid=5XgKbcTLiss~ and the documentation is at https://www.novell.com/documentation/zenworks114/ - look at this very carefully, especially regarding prerequisites and upgrade methods.

Version Information
Windows: %ZENWORKS_HOME%\Version.txt=
Linux: /etc/opt/novell/zenworks/version.txt=

GUID for this update: 5011040000fc50000000002015073012

To verify that a device has been updated to 11 SP4 (11.4.0), check the following versions:
On Primary Servers:
ZENworks Configuration Management Version
ZENworks Asset Management Version
ZENworks Patch Management Version
ZENworks EndPoint Security Management Version
ZENworks Full Disk Encryption Version
ZENworks Agent Version

On Managed Devices
Asset Management
Bundle Management
Endpoint Security Management
Full Disk Encryption
Image Management
Inventory Management
Patch Management
Policy Management
Remote Management
User Management


Bug 563861 ZCM Problem with blank/black/dark screen on Remote Controlled device during Remote Control
Bug 658275 Unable to Authenticate to AD User Source using the UserPrincipalname
Bug 733138 High Utilization on LDAP servers when configured as user source in ZCM 11.1
Bug 748727 Transfer File window crashes when attempting to browse zpm folder
Bug 756865 zman sui with wrong credentials shows entitlement error
Bug 757577 System Update error report
Bug 772191 during remote control admin is not seeing the same as the user
Bug 783268 ZCM 11.2.1 40 second delay when using CTRL-ALT-DEL during remote managment
Bug 783410 ZCM 11.2.1 Remote Control - screen flashes or does not blank when using Blank Screen
Bug 792861 Windows Group Policy delays user login for 20-40 seconds
Bug 807944 Imaging bundle assignment to device folder does not trickle down to device
Bug 808785 Remote control produces black screen during a re-login
Bug 808905 Characters žŽ šŠ don't work in remote session
Bug 818415 nzrViewer.exe crashes frequently
Bug 823503 NALWIN Window does not take focus
Bug 827795 Disabling Remote Management for Linux devices leaves ports 5950 and 5951on LISTEN after reboot of devices.
Bug 836305 Advanced Search Filter doesn't show all existing messages
Bug 853956 DB constraint errors are not being reported in ZCC (related to Satellite replication/cleanup)
Bug 856318 DLU policy allowing the excluded user to Log in .
Bug 860670 Jasper ZRS install SMTP Blank Password
Bug 860672 Jasper ZRS install can't use wildcard certificates
Bug 863738 ZR uninstaller enables firewall in GUI
Bug 864969 ZCM Software reconciliation report numbers do not match for office suite and the components.
Bug 866752 ZCM 11.3 Update or new installation fails to create new Audit Database when using MSSQL Database Server
Bug 866939 Importing puchase record for existing product does not update licensed product count
Bug 867511 11.3 Upgrade failure on Sybase due to Inventory normalization
Bug 868632 Update to 11.3 fails on MSSQL server when database is configured to use a different language but English
Bug 869418 Enh:  Ability to change the FDE Splash Screen
Bug 870009 zac ci returns different information when run on Windows, OSX, and Linux
Bug 870908 ZRS 5 install allows domain user to be entered
Bug 871458 On xplat Bundle "Retry Launch" popup Not Being Displayed on non session 0
Bug 871502 Bundle folder in start menu opens very slow
Bug 872658 Unable to rerun appliance upgrade wizard
Bug 872784 ZRS 5  need to configure Jasper to point to a non Authenticated smtp server
Bug 874952 NALWIN process exits slow while connected with Novell Client
Bug 877630 After upgrade of the suite all the subcomponents of the suite are also getting un-installed
Bug 877990 NALWIN splash screen stays for 2 minutes
Bug 878367 Initial-Web-Services (IWS) file needs to be maintained
Bug 879435 Virtual appliance migration doesn't migrate file edirectory-users-additional.zls.xml from /etc/opt/novell/zenworks/datamodel/authsource
Bug 880084 Nexthink executable not collected
Bug 880428 Policies do not take affect when "process immediately if unable to execute on schedule" flag is used.
Bug 880545 Bundles do not execute in a correct user context until the agent is refreshed few times
Bug 884561 novell-zislnx on Appliance Server popping up message on the console
Bug 880747 Java Control Panel is not displayed properly during remote control on Windows XP
Bug 880748 SU Report dates are wrong
Bug 881073 License Products Allocation standard report need to be enhanced
Bug 881735 Appliance migration does not shut down the "old" appliance once completed
Bug 881741 Location Change Notifications are in English on a French Windows Device
Bug 882365 Linux satellite jetty services hang with the authentication role.
Bug 882417 launching zac with UAC enabled as an RunAs Administrator it throws an error
Bug 882518 Install allows username@domain for the LDAP user
Bug 884134 Can't install ZRS Jasper when common folders are redirected
Bug 885037 Wrong results from ZCC device query
Bug 885425 Remote management plugin not working on SLE(D) 11 SP3 with Firefox 24
Bug 885466 ZDC needs to identify extraneous modules
Bug 885659 Postponed System Update Fails after manual computer restart
Bug 886979 Audit database fails to run schema because there is no audit admin assigned to the audit db until after a few minutes.
Bug 887187 Unable to deserialize "Location" settings data
Bug 887301 Error restoring Windows7 image, Status: 0xc0000225
Bug 887345 Patch Tab on Workstation shows Server Actions rather than Workstation Actions in Task List
Bug 887545 ZCM sets the value of  HKEY_CURRENT_USER\Control Panel\Desktop\ForeGroundLockTimeout to "0" and does not allow to change
Bug 887754 ZCM agent on xplat is not honoring the setting Cache life / Cache Orphaning Threshold
Bug 888249 ZCC sorting on diagnostics page / server list sorts by guid instead of name
Bug 888661 WOL Status window does not update
Bug 889436 RC Scaling persists per device, not RCAdmin
Bug 889454 FDE casues loss of data in recovery screnario when ERI does not work
Bug 890597 ZCM 11.3.0 Copy and Paste don't work in Jasper view
Bug 890666 "zman database-backup" throws java.lang.ClassCastException: java.lang.NoSuchMethodError cannot be cast to java.lang.Exception Error 11.
Bug 890862 Setting registry value with name Default
Bug 890932 ZENworks does not recognize environment variable changes when set for the system environment.
Bug 891693 Not able to create a filter for the column last contact date on ZCM and ZRS5 systems in French
Bug 892010 bad count on rebuild packages from SU
Bug 892479 Slow image restore in Dell Optiplex 7010
Bug 892618 Content replication schedule is not following set schedule if no content is available.
Bug 892673 Satellite Server runs out of disk space - For Windows device
Bug 892791 Migration from 32 bit to 64 bit SLES server fails due to lack of space even if enough space is available.
Bug 893003 11.3.1 status logs going into failed folder with no error.
Bug 893024 ORA-02291 error when storing RM Audit events
Bug 893114 Appliance migration to 11.3.0 fails "scp: /var/adm/zenworks/keyAppend.sh: No such file or directory"
Bug 893565 leaf rights assigned direct to admin when already inherited from role
Bug 893644 32 to 64 bit migration fails during network backup
Bug 893742 If a user reboots during a Remote Control session, he will lose the configured desktop wallpaper
Bug 894486 ZCM Agent not able to register with Join-Proxy
Bug 895146 Bundle status details shows UTC time
Bug 895532 Detailed Harware/Software Inventory for devices shows blank page.
Bug 895686 Problems with the linkage between dimensions in Discovered Products
Bug 895851 Appliance migration does not migrate firewall settings
Bug 895868 ZCC is very slow across su, satellite devices, device lists,  content info pages.
Bug 896696 Purchase record import causes major fault in product prices when using comma as decimal separator
Bug 896867 JoinProxySatellite.ErrorUpdateJoinProxyConf Exception While updating joinproxy_config properties.
Bug 896912 Too many 'defunct' processes appearing on Linux Inventory Only Agents
Bug 897135 NAL window shows garbage characters in the menu when using simplified Chinese
Bug 897303 ZCM login fails if AD login restriction is present for user
Bug 897395 Blank .xml files are showing up on server in failed directory
Bug 897610 DLU not working with dotted names
Bug 898489 High DB Utilization due to inefficient deletion from PatchScanAuditLog
Bug 898629 Bundle shutdown install action reboots device twice
Bug 899589 Impersonation in Edit Registry action shows incorrectly in IE 10 and 11
Bug 900041 zac launch : UnableToCommunicate - Exception: Unauthorized
Bug 900049 RM file transfer fails with uac
Bug 900088 ZENworks Server Statistics Report shows "Content Used Disk Space" incorrectly in scientific/exponential notation
Bug 900158 ZCM 11.3 Remote Control crashes when attempting to Clear History (Clear All) under Global Options Tab
Bug 900348 ZENworksCleanupTool.exe will not uninstall 11.3.0 Agent from the Commandline.
Bug 900459 Administrator Buttons missing in ZESM About dialog
Bug 900575 zman iamt-create-csr doesn't work and seems to have broken
Bug 900684 Can't remove patch subscription credential
Bug 900953 doc for restricting ZCC over restricts
Bug 901260 Sybase Migration to MS SQL failing on the table temp_ZenInventoryUpgradeLog
Bug 901556 User logon fails  when changing workstation with error - The Group Policy Client service failed the log on. Access is denied
Bug 901651 ZCM server migration tool fails to migrate server and finishes with errors
Bug 902006 Patch Policies Not Showing Patched Devices
Bug 902418 All Citrix Provisioned servers use the same ZCM (11.2.4) object.  Missing documentation?
Bug 902745 time on zenworks goes 1 hour ahead
Bug 903052 ZCM sets the value of  HKEY_CURRENT_USER\Control Panel\Desktop\ForeGroundLockTimeout to "0" and does not allow to change
Bug 903647 APPDATA variable does not map correctly
Bug 903697 Problems with PatchScanAuditLog size and inefficiencies
Bug 903864 Exception during Caching of Patches (Linux)
Bug 904626 When ZESM agent is loaded, Windows reboots when physical memory is exhausted
Bug 905146 Mouse pointer disappears during login
Bug 905719 SLES12 catalogs not available in NU repository
Bug 905756 Communication problem on Windows primary server
Bug 906033 zesservice crash with fde installed and disabled.
Bug 906389 On some devices NalShell not loading, hence the extension is not loaded for explorer view
Bug 906395 NALshell causes error with VC++ while working with explorer on OneDrive folder
Bug 906522 Authentication not working on primary and satellites
Bug 906861 Remote Management fails: Signature of the Ticket could not be verified.
Bug 906947 Nic driver e1000e not working on Asus onboard ethernet Intel i218-V
Bug 907079 Adobe Reader XI installation is not recognised in discovered products
Bug 907192 e1000e NIC driver not working on HP Z440 with Intel i218-LM
Bug 907342 Restricted ZCC Administrator rights not limiting the view of "Device Hot List"
Bug 907799 The Group Policy Client service failed the log on. Access is denied
Bug 908784 missing a right in the section “Rights to create the database” for Oracle
Bug 908822 zencasa fails to authenticate
Bug 908858 Encrypting DELL Latitude E5450 gets PBA white screen.
Bug 909250 zac fsg -d should delete conninfo.dat
Bug 909530 support for scientific linux 6.6
Bug 909752 explorer doesn't show content of "ZEnworks Application Window"  if started with option
Bug 910393 Unable to use filter for File Scan Information in ZR5
Bug 910540 11.3.2  ZDC Baseline file is not correct name
Bug 910692 Typo in the doc explaining how to change the ZENworks Database User Password
Bug 911085 Upgrading from OES11 to OES11 SP1 using documented steps fails
Bug 911244 In a Terminal server session (RDP) randomly sees applications from a different user
Bug 911948 Need ability to let remote control vnc server listen on nonstandard port
Bug 912071 11.3.2 - changes in Imaging not documented
Bug 912091 Could not find Zenworks Repository on new Dell Latitude E5550 laptop
Bug 913121 ZCM stores password in clear txt
Bug 913257 Inserting a 2nd USB device with zesm encryption locks the machine.
Bug 913423 Auditing not stopping once Audit Events are deleted
Bug 913610 DLU fails if the rights are configured for a non existing folder
Bug 914013 Apply Assigned Imaging Bundle action does not apply inherited preboot bundle assignments
Bug 914087 Inventory CDF stops launching if Autodesk 2014 bundle is installed and a full scan has completed.
Bug 914543 Bundle Error when adding filter for bundle requirements when running French ZCC
Bug 914577 Need more doc on system update agent settings
Bug 914834 Colw32.exe causes high utilization and does not finish
Bug 914840 ZCC prompting for Expired LDAP Cert for Server that is no longer an Auth Server or no longer expired
Bug 914949 Deadlock on Oracle Audit db
Bug 914997 Patch Policy Reboot Behavior not triggered with Sandbox/Test device.
Bug 915225 It takes two refreshes to read new patch schedule
Bug 915844 Segmentation fault when trying to make image with MS Surface Pro 3
Bug 915935 W2K8 Datacenter not listed in System Requirements documentation for Managed Devices.  ZPM DAU is not recognizing W2K8 Datacenter server's correct patch level DAU.  Deployment of MS patches not an option.
Bug 916070 System update 11.3.2 consistently fails on Scientific Linux due to different tight vnc rpm name
Bug 916081 After deployment via policy or remediation, first snooze prompt does not start until +snoozetime
Bug 916226 Second login of the same user on Terminal Server 2008R2 fails to login to ZCM
Bug 916398 Cannot add requirement Operating System requirement of Windows 7 when using ZCC in the French language
Bug 916463 Windows Collection Satellite not uploading its own local agent messages
Bug 917032 NullPointerException in Vncobject when getting root ca
Bug 917133 Sybase-Oracle Migration fails on missing AUDIT_EVENT_DEF table
Bug 917191 FireFox patch fails to download (configure timeouts?)
Bug 917192 BackupLogFile.exe crashes on version check
Bug 917369 Unable to patch OES11SP1 through subscription with YUM repository
Bug 918404 Uninstalling the agent on Linux Managed Devices fails.
Bug 918707 Changing a dynamic workstation group causes database locking on MS SQL
Bug 918730 ZENworks Explorer.exe Icons not appearing in the "Taskbar" Explorer.exe
Bug 918873 Various communication problems when going via Join Proxy Device comes unmanaged
Bug 918940 ZDevice OSTARGETS not handling Win2k8 R2 Datacenter -- (ZPM/ Incorrect DAU assigned to Windows 2008 R2 Datacenter)
Bug 919583 novell-zenworks-fde-sec- fails to install on upgrade from 11.2.3a
Bug 919625 img calculates the partition size incorrectly and overwrites the partition size
Bug 919954 Missing documentation on how ZEN CASA and Traditional CASA and zencache behave
Bug 920228 Explanation of 'Enable DAU caching' is missing from docs and ZCC Help
Bug 920520 Linux/Mac agent stores proxy password in clear txt
Bug 920661 Demotion of satellite servers and removing satellite server are not working from zone is not working for older versions
Bug 920740 Reporting Server Jaspersoft can't search for ldap 2500 groups for admin group
Bug 920935 Additional update to Audit DB documentation is needed
Bug 921131 MS Freak fix breaks agent communications
Bug 921847 DB blocking due to slow AD connectivity
Bug 922306 status files in the collection/status folder are not deleted
Bug 922389 console novell-zenworks-uninstall on mac has error on output line
Bug 922688 Changing patch policy assignments is very slow
Bug 923087 Post sysprep Windows error after ZEN imaging, when ZCM was updated 11.2.3 -> 11.3.2
Bug 923161 Zone Unresponsive due to Patch management records insert is SLOW because of Sequences Issue in ORACLE ("enq: SQ – contention")
Bug 923220 Loader is not able to process inventory data because of ORA-02291
Bug 923415 Agent cleanup logs prints the password.
Bug 923423 ZPM Error Code: 45 is not listed in documentation.  Request it be added.
Bug 923789 Agent cleanup  not removing the agent.
Bug 924364 Inventory scan does not run on schedule since 11.3.1 upgrade
Bug 924388 Uploading WinPE files from WAIK/WADK for third party imaging, modifies original winpe.wim from toolkit
Bug 924389 Rerun install or upgrade stops without error in non-English locale
Bug 924527 Passthrough / Seamless offline Authentication is not working with Credential Provider disabled and third party FDE Credential Provider in control.
Bug 924697 Scheduled Event type "Device Shutdown" should not be displayed in Help page.
Bug 924968 ZENworks 11.3 partially upgraded if Oracle tablespace has keyword like AUDIT, breaking upgrade script
Bug 925186 Storage Device Control polices doesn't get enforced properly
Bug 925232 Inventory hardware components fails to insert for xplat devices
Bug 925625 Not clear how to add printer driver to a printer policy
Bug 925774 permission script did not have correct assignments for creating log files
Bug 925785 DateApplied for System Update changes to the last device updated
Bug 926216 DLU policy is not working with Novell client  in Win XP
Bug 926610 TempDB grows when license query runs on MSSQL database
Bug 927236 Unable to administer ZENworks User Group with assigned rights.
Bug 927249 ziswin.exe /S stops working and breaks imaging process
Bug 927254 ZCC navigation slow on Patch Management pages
Bug 927314 Docs for Moving Sybase from One Primary to Another Do Not work for ZCM 11.3
Bug 927516 zac pap taking 4 - 6 hours and high cpu to complete excess logging
Bug 927528 Patch Policies are not effective after 60 minutes
Bug 927918 explorer.exe crashes while user navigates OneDrive folder - Caused by NalShell
Bug 928392 Sybase to MSSQL migration fails on updating the ZENUpgradelog table
Bug 928414 Patch policies with a lot of group assignments does  not load the policies patches page.
Bug 928624 Mozilla or other Vendors missing from the Subscription download page for patch management
Bug 928788 Slow ZCC viewing Bundle status after applying Cumulative Patch
Bug 928981 analyze not run after reboot after patch policy with suppressreboot
Bug 929031 FDE Support for Samsung EVO 850 MZ -75E250
Bug 929090 random ZENworksWindowsService crash
Bug 931275 Inventory scan (Colw32) stucks and causes High Utilization
Bug 931719 No help online for Dashboard and Trending Page / Save patch status history (Warning: This can cause large database usage)
Bug 932058 Random decryption of device - ALERT!!! -- Component Management Event Queue is possibly hung
Bug 932560 kerberos ZCM cache login is skipped
Bug 932595 variables like TEMPDIR,DESKTOP,FONTS should not be used if there is no user session available
Bug 932713 Authentication to Satellite broken for Win Agent when MS security update MS15-055 / KB 3061518 is applied
Bug 934415 Inconsistent device registration behavior
Bug 934515 "ZCC->Configuration->Administrators->Action->Create Administrators" cannot handle subfolder
Bug 935509 Inconsistent device registration behavior
Bug 937746 Unable to Load ZCC on updating to latest Firefox version  : ssl_error_weak_server_ephemeral_dh_key
Bug 938772 License report shows "Asset Tag" instead of login name for some users
Bug 938890 After update to 11.4, customer was not able to remove messages from a bundle
Bug 939192 Failed to save plr: ORA-02289: sequence does not exist
Bug 909049 Sybase related error message on softdelete