ZCM Linux satellites do not respond properly.

  • 7015470
  • 04-Aug-2014
  • 03-Aug-2015


Novell ZENworks Configuration Management 11.2


ZCM satellites roles will not respond properly if the webserver has stopped.
Running zac zhs  reports the webserver as Stopped.

zmd-messages.log reports error:

[Debug] [06/11/2014 13:08:49.369] [] [19543] [ZenworksAgent] [35][ZenHttpServer] [Exception starting ZenHttpServer: java.io.FileNotFoundException:/etc/opt/novell/zenworks/conf/security/jetty-keystore.jks (No such file or directory)

jetty-keystore.jks file must exist when the authentication role is enabled.

Location on Linux:/etc/opt/novell/zenworks/conf/security/jetty-keystore.jks
Location on Windows: %zenwork_home%


This is fixed in version 11.4 - see KB 7016614 "ZENworks Configuration Management 11 SP4 (11.4.0) - update information and list of fixes" which can be found at https://support.microfocus.com/kb/doc.php?id=7016614

Workaround:  To recreate this file from the satellite command-line run zac rsc 

Additional Information

Test the webserver from a webbrowser  using the following url. http://DNSorIPofSatellite:80/zenworks-ping.

The specific port is listed by running zac zhs from the satellite command-line.