Device group membership gets restored

  • 7015333
  • 04-Jul-2014
  • 04-Jul-2014

Environment

Novell ZENworks Configuration Management 11.2.4 Registration
Novell ZENworks Configuration Management 11.3 Registration

Situation

Windows devices get registered with a registration key which adds the devices to a specific device group.
Later a ZCM administrator removes this group membership.

After some time this device group membership gets automatically restored.

Resolution

Workaround:

Remove the registration key used for initial ZCM agent registration key from the file %zenworks_home%\conf\initial-web-service.

Cause

The ZCM agent has been changed to resend the registration key used for initial device registration with later registration requests so in case the device object gets lost, it can be recreate using the original used registration key (see e.g.
Device might not reuse registration key)

The server side registration servlet also reuses the registration key on already existing device objects which restores such device group membership.

Status

Reported to Engineering

Additional Information

The intended design is that the registration key given at initial ZCM agent registration should only be used on device creation but should not restore manually removed device group membership.

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