Environment
Novell ZENworks Configuration Management 11.2 Registration
Situation
The ZCM agent has been installed or registered with a registration
key.
The device object got deleted e.g., because of device removal schedule, but the device still exists.
The device might get registered back using registration rules and not with the original registration key.
The device object got deleted e.g., because of device removal schedule, but the device still exists.
The device might get registered back using registration rules and not with the original registration key.
Resolution
A fix for this issue is intended to be included in a future update to the product: however, in the interim, Novell has made a Patch available for testing, as part of a Monthly patch update: it can be obtained at https://download.novell.com/Download?buildid=Rbs5fYlojj0~ as "ZCM 11.2.4 Monthly Update 1 - see TID 7014163". This update should only be applied if the symptoms above are being experienced, and are causing problems.
Please report any problems encountered when using this Patch, by using the feedback link on this TID.
Cause
A ZCM agent refresh triggered by IP address change does not send
the registration key.