Crash in ZenUserDaemon when applying printer policy

  • 7015301
  • 01-Jul-2014
  • 05-Aug-2015

Environment

Novell ZENworks Configuration Management 11.3

Situation

ZenUserDaemon.exe has stopped working.

ERROR (from event log):

Faulting application name: ZenUserDaemon.exe
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18229
Exception code: 0xe0434352
Fault offset: 0x000000000000940d
Faulting process id: 0xef4
Faulting application start time: 0x01cf769467761cd9
Faulting application path: C:\Program Files
(x86)\Novell\ZENworks\bin\ZenUserDaemon.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll

Description: The process was terminated due to an unhandled exception.
Exception Info: System.Reflection.TargetInvocationException

Resolution

This is fixed in version 11.3.1 FTF Roll Up 1 - see KB 7014213 "FTF Roll Up 1 for ZENworks 11.3.1 - update information and list of fixes" which can be found at https://support.microfocus.com/kb/doc.php?id=7015574