Devices using ALX driver do not get IP address when using imaging from October/November 2013 updates or ZCM 11.2.4 MU1

  • 7014468
  • 29-Jan-2014
  • 25-Feb-2014


Novell ZENworks Configuration Management 11.2 Imaging


ZCM 11.2.4 - imaging upgraded with drivers from November 2013 Imaging Update, or ZCM 11.2.4 MU1

When attempting to using imaging on a device that uses the ALX driver (e.g., HP 7500 MT which uses the Atheros AR8161/8165 NIC), the ALX driver is selected, but does not issue a DHCP request, so no IP address is given.


 This is fixed in version 11.3 - see KB 7014213 "ZENworks Configuration Management 11.3 - update information and list of fixes" which can be found at

This is also fixed in the ZENworks Imaging Driver Update for January 2014, which can be downloaded from