ZCM advanced search does not find devices when filtering on Primary User

  • 7014293
  • 13-Dec-2013
  • 14-Dec-2015

Environment

Novell ZENworks Configuration Management 11.2.3 ZENworks Control Center - ZCC
Novell ZENworks Configuration Management 11.2.3 MU1 ZENworks Control Center - ZCC

Situation

In ZCC when running an advanced search for devices using either Primary User - First Name or Primary User - Last Name as a filter, there are no devices found. When viewing the individual device details, the name that was searched on is associated to the device as the Primary User. Also when viewing the user details of the user with the first or last name used in the search, the device is associated as the Primary Workstation.

Resolution

This is fixed in version 11.4.1 - see KB 7016895 "ZENworks Configuration Management 11.4.1 - update information and list of fixes" which can be found at https://support.microfocus.com/kb/doc.php?id=7016895

Status

Reported to Engineering

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