Remediate.exe not scanning multiple signatures

  • 7014076
  • 11-Nov-2013
  • 19-Dec-2013

Environment

Novell ZENworks Patch Management 11
Novell ZENworks Configuration Management 11.2 Patch Management

Situation

Patch results show success in _results.txt file but patch is not installed.
ZPM showing inconsistent results during patch deployments.
Remediate.exe not scanning multiple signatures.

Resolution

For ZCM 11.2.4: A fix for this issue is intended to be included in a future update to the product: however, in the interim, Novell has made a Patch available for testing, as part of a Monthly patch update: it can be obtained at https://download.novell.com/Download?buildid=Rbs5fYlojj0~ as "ZCM 11.2.4 Monthly Update 1 - see TID 7014163". This update should only be applied if the symptoms above are being experienced, and are causing problems.

Please report any problems encountered when using this Patch, by using the feedback link on this TID.

If it is not possible to upgrade to ZCM 11.2.4 Monthly Update 1 at this time, then for ZCM 11.2.4, Novell has made a Patch available for testing, in the form of a Field Test File (FTF): it can be obtained at
https://download.novell.com/Download?buildid=04BmjE9i97I~ as "ZCM/ZPM 11.2.4 fix for Remediate.exe not scanning multiple signatures - see KB 7014076 and Patches showing as not applicable - see TID 7013401". This Patch should only be applied if the symptoms above are being experienced, and are causing problems.

This Patch has had limited testing, and should not be used in a production system without first being checked in a test environment. Some Patches have specific requirements for deployment, it is very important to follow any instructions in the readme at the download site. Please report any problems encountered when using this Patch, by using the feedback link on this TID.

For ZCM 11.2.3a/11.2.3 MU1: A fix for this issue is intended to be included in a future update to the product: however, in the interim, Novell has made a Patch available for testing, in the form of a Field Test File (FTF): it can be obtained at https://download.novell.com/Download?buildid=-1M6xpoyN20~ as "ZCM/ZPM 11.2.3a and 11.2.3a MU1 fix for four Patch Management issues". This Patch should only be applied if the symptoms above are being experienced, and are causing problems.

This Patch has had limited testing, and should not be used in a production system without first being checked in a test environment. Some Patches have specific requirements for deployment, it is very important to follow any instructions in the readme at the download site. Please report any problems encountered when using this Patch, by using the feedback link on this TID.

Cause

Scan was not checking or running for multiple signature files.

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