Environment
Novell ZENworks Configuration Management 11.2
Novell ZENworks Full Disk Encryption
Situation
After updating devices to 11.2.3a, FDE 'Additive User Capturing' stopped working.
Resolution
This is fixed in version 11.3 - see KB 7014213 "ZENworks Configuration Management 11.3 - update information and list of fixes" which can be found at https://support.microfocus.com/kb/doc.php?id=7014213
Additional Information
After republishing the FDE policy (without any changes) 'Additive User Capturing' started working for newly registered devices (but it did not get updated devices working).